For funeral directors and partners

An online condolence register under your own name

Offer the families you support a digital condolence register where family and friends leave a personal message, photos and a video message. Under the Goodbyz name, or fully in your own branding and on your own domain.

Your brand first

White-label with your name, logo, colours and domain.

Online condolences

Guests take part via QR code or link, with a PIN code.

Free funeral card design

Print-ready design with QR code with Gold and Premium.

Eight languages

For families and guests at home and abroad.

What Goodbyz brings your organisation

Extra service for families

A personal online memorial page for each deceased person, with name, dates, photo and optionally the funeral card. Families read back every message, photo and video in their own private dashboard.

Everyone can take part

Those who cannot attend the funeral offer condolences online through the QR code on the funeral card or a link, protected with a PIN code.

Memories to keep

Families can download the memories within the download period of their package, and keep them available longer with Extended Keepsake.

Visible as your service

With white-label, families see your name and branding, not ours, so every condolence register strengthens your brand.

Choose the partnership that suits you

From simple referrals to a condolence register fully under your own name. We agree on rates and terms together.

Referral

For organisations that want to offer families a good digital solution quickly.

  • You refer families to Goodbyz
  • The family chooses a package and pays Goodbyz
  • No technical set-up required
  • Your own referral link, so your referrals are recognised

Reseller

For organisations that want to include the condolence register in their own funeral package.

  • You offer Goodbyz on behalf of Astream B.V.
  • Part of your own services and pricing
  • Arrangements in line with our terms for resellers

White-label: your condolence register, your branding

Goodbyz is built so the complete look and feel can be configured per partner, without custom software. On request we set up a dedicated environment for you. What you can customise:

  • Service name and your logo
  • Favicon (the icon in the browser tab)
  • Brand colours and font
  • Your own (sub)domain
  • Your own contact email address and support page for families
  • Which parts are shown, such as photos and video messages
  • Languages: Dutch, English, German, French, Spanish, Italian, Portuguese and Arabic

Who is it for?

Funeral directors

Offer every family a digital condolence register as part of your care.

Funeral centres, crematoria and cemeteries

Give guests a place to offer condolences, also after the ceremony.

Funeral insurers

Offer policyholders and their families a valuable extra service.

Printers and funeral card shops

Put the QR code of the condolence register on the funeral card.

How the partnership works

  1. Introduction

    We discuss your wishes and the partnership option that suits you.

  2. Agreements

    We agree on rates, responsibilities and way of working.

  3. Set-up

    For white-label we set up your environment with your name, logo, colours and domain.

  4. Families get started

    Families open a memorial page and share the QR code or link with their guests.

Privacy and responsibility

Goodbyz is a service by Astream B.V. When you offer Goodbyz to families, Astream B.V. remains the data controller for the personal data. Read more in our privacy policy and terms of use.

Partner questions

What does a partnership with Goodbyz cost?

That depends on the partnership option and scale. Partner rates are available on request. For families, the prices on the packages and pricing page apply.

Can the condolence register run on our own domain and in our branding?

Yes. With white-label we set up, on request, a dedicated environment with your name, logo, colours, font and contact details on your own (sub)domain.

What is the difference between referral, reseller and white-label?

With a referral, the family chooses a package at Goodbyz themselves. As a reseller you offer Goodbyz on behalf of Astream B.V. as part of your own services. With white-label you offer the condolence register fully under your own name and branding.

Do families also get a funeral card?

With Gold and Premium the family creates a free print-ready funeral card design in the dashboard (A5, as PDF) with the QR code to the condolence register. The family arranges printing themselves or through you as funeral director.

Who is responsible for the personal data?

Astream B.V. remains the data controller, also when you offer Goodbyz. See the privacy policy.

Schedule an introduction

Leave your details and we will contact you to discuss the options for your organisation.

View or download the partner brochure (PDF)